As a former student, there are a few ways you might activate or reactivate your online identity.
Already have an online identity?
If you already have a Toronto Metropolitan University (TMU) online identity, please log in to the my.torontomu portal. You will be automatically presented with a prompt to activate your former student role.
Forgot your login details?
If you have previously activated your online identity but have forgotten your username or password, you may try performing an account recovery. If you do not remember your username, you may enter your TMU student number.
Can’t remember your student number? Complete the (google form) TMU student number recovery form (external link, opens in new window) .
Never set up an online identity before?
If you have never set up an online identity, please complete the online identity activation form. Have your TMU student number ready—this can be found in your official acknowledgement email from the university.
Important security note: If you need to step away from the computer before completing the online identity activation form, be sure to close your browser to prevent others from tampering with your account setup.
Troubleshooting activation issues
Once you’ve begun the activation process, immediate solutions to common issues can be found by clicking the “Online Identity Activation FAQs” link at the bottom of the activation form.
After completing the form, please allow up to 24 hours for your online identity to be created before signing in.