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Assurance of Learning

The Assurance of Learning (AoL) process for the Ted Rogers School of Management (TRSM) was initiated in 2008-2009. Learning goals for the Ted Rogers School students were articulated and course embedded measurements were selected where the goals will be assessed.

Program-level educational goals were identified where student performance is assessed every year. It has also been recognized that there are significant differences in the specialization streams to justify the measurement of additional learning goals for each School and/or Department.

The AoL process at the Ted Rogers School was reviewed by the AACSB review team in Spring 2011 and the School was accredited in the Summer of that year. The AACSB Evaluation Committee and Peer Review acknowledged that the School has implemented a full system to support the assessment of its AoL plan.

AoL Process

  1. Review our mission, vision and values
  2. Identify courses most closely aligned with learning goals
  3. Determine what measures and instruments to assess learning
  4. Assessment cycle planned and scheduled
  5. Collect, analyze and disseminate assessment data
  6. Resolve to implement continuous improvement actions
  7. Evaluate impact
  8. Continue to innovate
  9. Document all AoL findings, analysis and recommendations
Four steps assessment cycle- Direct assessment - Collect & Analyze Data - Recommended Changes - Take Action
Assessment cycle

Undergraduate student BComm learning goals

BComm graduates should be able to perform the following learning goals:

Goal name Description

Communication

Express ideas and information effectively and accurately using a range of media commonly used in business environments.

Ethical Reasoning

Recognize and analyze ethical problems in order to choose and defend appropriate solutions.

Integration of Business Functions

Integrate all business functions, practices and related theories in order to address business problems and advance strategic business decisions.

Numeracy

Reason mathematically by analyzing numerical data in business situations through the modeling, analysis and solving of business problems quantitatively.

Graduate student MBA learning goals

MBA graduates should be able to perform the following learning goals:

Goal name Description
Communication (Oral and Written)  Articulate complex ideas, issues, analysis and arguments clearly and effectively, utilizing a variety of information sources,  in both oral and written formats in a manner that is accessible and appropriate to a variety of audiences. 

Entrepreneurial / Innovative Thinking

Builds new insights to apply knowledge and skills to demonstrate comprehension and performance in novel situations. Incorporates knowledge beyond the classroom including alternate or divergent perspectives with an eye to developing solutions.

Ethics

Analyze ethical implications of business practices using advanced levels of ethical reasoning and the multidisciplinary, strategic, and evolving nature of Corporate Social Responsibility (CSR).

Leadership

Develop skills necessary for clear communication and responsible teamwork to strengthen and inspire professional attitudes and ethics. Collaborate with others, integrate feedback and new information, and maximize team performance to successfully meet goals, both as an effective team member and leader.

Strategic Analysis

Analyze and synthesize information across disciplines/functions in order to evaluate business opportunities and make sound business decisions utilizing the appropriate management theories and statistical tools. Evaluate business environment and opportunities and devise strategies for responding effectively to problems, threats, and opportunities.

Graduate student MScM learning goals

MScM graduates should be able to perform the following learning goals:

Goal name Description
Communication  Communicate effectively in writing and orally and defend in-depth research (thesis) in a focused field in a variety of formats for various audiences.

Develop Knowledge

Identify an area of focus to develop specialized knowledge through critical evaluation of extant research and scholarship.

Evaluate Alternatives

Discuss complexity and contributions of alternative interpretations, methods, and disciplines to the topic of in-depth study.

Integrity

Carry out work with academic and professional integrity; demonstrate initiative, accountability, and persistence.

Research Methods

Identify and apply appropriate quantitative and/or qualitative research methods to address a research question.
Research Question Identify a research question of relevance to the field of management under study.

Graduate student PhD learning goals

PhD graduates should be able to perform the following learning goals:

Goal name Description
Knowledge Augmentation Possess a thorough understanding of a substantial body of knowledge that is at the forefront of their academic discipline or area of professional practice.
Research Design Demonstrate the ability to conceptualize, design, and implement research for the generation of new knowledge, applications, or understanding at the forefront of the discipline, and to adjust the research design or methodology in the light of unforeseen problems.
Advancement of management knowledge Contribute to the development of academic or professional skills, techniques, tools, practices, ideas, theories, approaches, and/or materials.
Professionalism Demonstrate the qualities and transferable skills necessary for employment requiring the exercise of personal responsibility and largely autonomous initiative in complex situations as well as the intellectual independence to be academically and professionally engaged and current.
Communications 
(Oral and Written)
Communicate complex and/or ambiguous ideas, issues and conclusions clearly and effectively.
Critical Self Reflection An appreciation of the limitations of one’s own work and discipline, of the complexity of knowledge, and of the potential contributions of other interpretations, methods, and disciplines.

Undergraduate goals assessment cycle

BComm Assessment Schedule
Goals 2021 / 2022 2022 / 2023 2023 / 2024 2024 / 2025 2025 / 2026
Written Communication      
Integration of Business Functions      
Numeracy      
Ethics      

Graduate goals assessment cycle

MBA Assessment Schedule (2021/22 to 2025/26)
Goal 2021 / 2022 2022 / 2023 2023 / 2024 2024/2025 2025 / 2026
Strategy   MB 8010   MB 8010  
Oral Communications   MB 8012   MB 8012  
Written Communication MB 8015   MB 8015    
Entrepreneurship / Innovation MB 8014   MB 8014    
Ethical Reasoning MB 8013   MB 8013    
Leadership   MB 8011   MB 8011  
MScM Assessment Schedule (2021/22 to 2025/26)
Goal 2021 / 2022 2022 / 2023 2023 / 2024 2024/2025 2025 / 2026
Develop Knowledge   MT 8103   MT 8103  
Research Question     MT 8104   MT 8104
Theoretical Frameworks     MT 8104   MT 8104
Research Methods     MT 8104   MT 8104
Evaluate Alternatives   MT 8103   MT 8103  
Communication     MT 8000   MT 8000
Integrity Thesis
PhD Assessment Schedule (2021/22 to 2025/26)
Goal 2021 / 2022 2022 / 2023 2023 / 2024 2024/2025 2025 / 2026
Knowledge Augmentation Dissertation Proposal Defence
Research Design MG 9103   MG 9103    
Advancement of Knowledge Dissertation Defence
Professionalism   MG 9112   MG 9112  
Professionalism (LO2) Annual Student Survey
Oral Communication Oral Dissertation Defence
Written Communication Written Dissertation
Critical Self Reflection MG 9112   MG 9112    
Accounting Major goals Description
Ethical Issues in Accounting Learn how to use accounting concepts and techniques to prepare and/or communicate financial information considering the relevant ethical issues in a global economy
Knowledge of Functional Ares of Accounting Demonstrate the skills and competencies required in accounting functional areas
Use of Accounting Information Explain how stakeholder motivations and biases can influence the preparation or use of accounting information.
Accounting Major goals Description
Ethical Issues in Accounting Learn how to use accounting concepts and techniques to prepare and/or communicate financial information considering the relevant ethical issues in a global economy
Knowledge of Functional Ares of Accounting Demonstrate the skills and competencies required in accounting functional areas
Use of Accounting Information Explain how stakeholder motivations and biases can influence the preparation or use of accounting information.
Entrepreneurship Major goals Description
Identifying Opportunities Be able to identify entrepreneurial opportunities
Acquiring and Exploiting Resources Understand how to acquire and exploit resources to support entrepreneurial ventures
Persuading and Selling Develop skill for persuading and selling in a wide variety of contexts
Finance Major goals Description
Apply Cash Flow Valuation Be able to use forward looking, no arbitrage and efficient market concepts in cash flow valuation
Time Value of Money, Risk & Return Apply time value of money and risk and return concepts
Investment and Financial Decisions Integrate financial concepts and principles to make appropriate investment and financial decisions.
Global Management Studies Major goals Description
Knowledge and Impact of International Have knowledge of international institutions, and understand their impact on international business
Assess International Business Risk Will be able to assess the risk involved in international business transactions
Cultural Understanding Be able to apply management principles in developing sustainable strategies within an international business environment.
Human Resource Management goals Description
Knowledge and Functional Areas of HR Have the skills and competencies required in the HR functional areas
Strategic Role of HR Relate the strategic role of the HR function within an organization
Workforce Optimization & Developement Determine how to optimize and develop the willingness and capacity of a workforce.
Law and Business Major goals Description
Knowledge of Business Law Have a general understanding of the Canadian legal system and the fundamentals of tort and contract law
Impact of Law on Business Critically understand how laws and regulations affect the business environment
Social Issues Interaction with Business Law Recognize how social issues interact with business law.
Marketing Major goals Description
Marketing Research Use the research process to develop market analysis skills
Applying the 4 P's of Marketing Apply the 4 P’s of marketing and the underlying theories of marketing and market forces
Hospitality and Tourism goals Description
Service Quality Management & Value Creation Explain and demonstrate service quality management and value creation (delivering on customers’ expectations and creating a valuable experience for the customer)
Drivers of Profitability  Identify and manage key drivers of profitability
Business Technology Major goals Description
IT Strategic Analysis Be able to manage information technology to achieve competitive advantage in a rapidly changing global context
Implementing IT Applications Be able to model business requirements, configuring and implementing IT applications to achieve specific business objectives
Communications, Partnerships & Projects Be able to manage communications, partnerships and IT projects with business and technology partners.
Retail Management goals Description
Understanding Retail Supply Chain Be able to consider all stages in Retail Supply Chain
Consumer Insight Integration Be able to integrate consumer insight into retail processes
Retail Management Strategy Be able to apply all components of retail operations to meet organizational objectives.