Governing Framework
Flawed assumptions about human psychology are a central weakness of credibility assessment in refugee status decision-making.1 Psychology evidence – the scientific community’s best available information about how people in studied populations think and act – can improve these kinds of judgments. This evidence can help decision-makers to avoid a potentially fatal mistake: rejecting truthful testimony.2
The Baseline Paper Series addresses psychological responses that refugee status decision-makers commonly assume are too unusual to be believed. These papers make clear when the relevant body of empirical studies has established that these responses are, on the contrary, entirely unremarkable: ‘well within the range of normal human experience.’
If a certain way of thinking or acting is common enough among the people who have been studied, why should a claimant be disbelieved because they thought or acted this way? This evidence should push decision-makers to rethink or better support their reasons for concluding that a claimant is lying.

References
1 Researchers have for decades observed that decision-makers often rely on flawed psychological assumptions when they conclude that claimants are lying. For a recent review, see ASS Jarlner, ME Hertz, MA Heyl, T Gammeltoft-Hansen & WH Byrne, “Credibility as a fuzzy concept in refugee law: a systematic literature review” (2026) Journal of Ethnic and Migration Studies, 1–31 https://doi.org/10.1080/1369183X.2026.2619660 (external link) . See e.g. L Affolter, “Regular matters: credibility determination and the institutional habitus in a Swiss asylum office” (2021) 9:1 Comparative Migration Studies 1 https://doi.org/10.1186/s40878-020-00215-z (external link) ; E Bailey, Z Given-Wilson & A Memon, “Perceived Credibility of Asylum Claimants: The Role of Decision-Maker Affect and Asylum Seeker’s Emotions” (2025) Psychology, Crime & Law 1–19 https://doi.org/10.1080/1068316X.2025.2595459 (external link) ; H Baillot, S Cowan & VE Munro, “Seen but Not Heard? 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2 See H Evans Cameron, Refugee Law’s Fact-Finding Crisis: Truth, Risk, and the Wrong Mistake (Cambridge: Cambridge University Press, 2018)