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Getting Started

People sitting along Gould Street enjoying the sunshine as other pedestrians walk by.

You’ve been hired, now let’s get you on board!

These first-week essentials will help you get started.

Accelerate your onboarding by attending the New Employee Orientation workshop, where you’ll learn everything you need to get acquainted with the university. Visit the Learning Events Calendar to sign up for the next session.

Steps for getting started

Use the  (PDF file) New Employee Checklist to track your progress through the steps below.

As a TMU employee, you have a legal obligation to protect personal and other kinds of restricted information. If you haven't already done so, please complete the  (PDF file) Employee Confidentiality Agreement.

Upon hire, you are assigned an employee number. Make note of this number or call the HR client services team at 416-979-5075 if you don’t have it. You will need this in order to obtain your TMU identification card (OneCard) and to access TMU systems and other resources.

Activate your online identity (TMU ID) for access to computer accounts. This includes email and eHR, our self-service portal for things like viewing pay advice and vacation balances, reporting hours and absences, updating personal contact information and more. It can take up to 24 hours for the system to activate your account from the time you submit the request, so you’ll want to get this done right away.


For instructions on how to activate your eHR account, check out the eHR Getting Started self-service tutorial.


For employees provided with a voicemail account, contact the CCS help desk to get started. Instructions on how to use voicemail are available online. You can also sign up for email notifications and access your email away from your desk.

Use your TMU ID to request a OneCard, the official piece of identification used at TMU. The OneCard allows you to access buildings and can be used for many on-campus services including the library, food purchases, photocopier access, discounts and more.

It’s simple to get your OneCard, just follow these quick steps to request a card. You will be asked to provide government-issued photo ID.

As a TMU employee, you are required to complete some basic online learning. Once each eLearning module is complete, please provide a copy of your certificate to your supervisor.

New employees are required to complete the training modules within two weeks of the their start date.

For more information visit the Required eLearning page.

Within your first few days of working at TMU, you should have completed the key elements of your eHR profile. This includes your direct deposit information, tax forms, emergency contacts and self-identification. For detailed instructions that will help guide you through the system, check out How to Use eHR.

Payroll and Compensation

It is important to complete your direct deposit information to avoid any delays in payment. You will also submit your tax forms in this section.

Personal Information

It is your responsibility to keep your personal information up-to-date. This section includes your addresses and phone numbers, as well as your emergency contacts.

Diversity Self ID

It is mandatory for all employees to complete the Diversity Self-ID. If you'd rather not disclose any self-identification information, you have the option to choose "Prefer not to answer" for every question.

Some employee groups are eligible to receive pension and/or benefits coverage. Visit the Employee Resources section of the HR website and select your employee group to view your pension and benefit information.

If you are eligible for group benefits, you will need to complete the  (PDF file) Group Benefits Enrollment/Change form in order to receive coverage.

You may also be eligible to join the TMU Pension Plan and may have the option to transfer pension from a previous employer.

TMU is committed to providing workplace accommodations and ensuring accessibility for all employees. If you require accommodation to ensure your full inclusion in the workplace, please contact your manager or supervisor, or your HR partner.

If you require accommodation in the event of an emergency, work together with your manager or supervisor to complete the  (PDF file) Individualized Accommodation Plans for Emergencies form.

Setting up my workstation

These pointers will help set you up for optimal efficiency and comfort when working in the office, at home or on the road.

Check out TMU’s comprehensive ergonomics program for a number of resources that help you set up and maintain a comfortable workspace to prevent injury.

Google Apps can be used for email, calendaring, chat and more. If you are a staff employee, you are automatically set up with Google Apps. Faculty members interested in benefitting from Google Apps can choose to opt-in for access. Find out more about Google Apps at TMU, including how to opt-in, which applications are part of TMU’s package, and links to helpful resources.

Learn how to connect to the TMU wireless network from anywhere on campus using your laptop, tablet or mobile device. For assistance, contact the Computing and Communications Services (CCS) Faculty and Staff Help Desk at or 416-979-5000, ext. 556806.

Request TMU-VPN, a security software that allows you to access administrative systems from home. Visit the software downloads page and select the “Faculty/Staff” tab to find the download link and instructions to install TMU-VPN.

In addition to making use of the free anti-virus software downloads available to all employees, there are a number of steps you can take to keep your data safe and secure. Visit IT Security for a wealth of information to help you protect your privacy online.

Employees can download a number of software applications for free use at home, including Microsoft and Adobe products, anti-virus software and productivity tools.

Questions or feedback?

We welcome your input! If you have any comments or questions, please contact HR Client Services at 416-979-5075 or