CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
| Application/ Service |
Recurring Maintenance |  Scheduled Maintenance |
|---|---|---|
| Adobe AEM | Every Thursday from 6 a.m. - 8:30 a.m. |
Thursday, June 30, 6:30 a.m. to 8:00 a.m. Applying assorted fixes and features to AEM. User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected. |
| Alfresco (choose.ryerson applicant portal) | Daily 4 a.m. - 5 a.m. |
|
CFAPS |
Last Friday of each month 6 a.m. - 8 a.m. | |
| Citrix | N/A | |
| eHR | Daily 1:05 a.m. - 1:30 a.m. | |
| Learning Management System | Every Friday 6 a.m. - 8 a.m. | |
my.ryerson portal |
Every Friday 6 a.m. - 8 a.m. | |
| OneCard | N/A | |
| RAMSS | Daily midnight - 1:15 a.m. | |
| RMS, Account activation and Self Service | Every Friday 6 a.m. - 8 a.m | |
| RU-VPN2 | N/A |
|
| RUFIS | Daily 10:45 p.m. - 1:05 a.m. | |
| ServiceNow | N/A | |
| Virtual Applications | Daily 2:30 a.m. - 3 a.m. |
Additional Scheduled Changes
- Thursday, June 30, 7:00 a.m. to 10:00 a.m.
Updating Mapinfo licensing.
User Impact: Users might not be able to launch the application during the migration process. The outage should be brief.
- Sunday, July 31, 8:00 a.m. to 1:00 p.m.
Updating eHR and RAMSS.
User Impact:- RAMSS - no outage.
- eHR - web services will be down from 8-10 am.
- Sunday, July 31, 8:00 a.m. to 12:00 p.m.
Updating eHR.
User Impact: eHR and all its functions will be down for this period. - Sunday, August 7, 8:00 a.m. to 12:00 p.m.
Updating RAMSS.
User Impact: RAMSS and all its functions will be down for this period. - Sunday, August 14, 8:00 a.m. to 3:00 p.m.
Updating Stat & UPK.
User Impact: Both Stat and UPK servers will be down during this time.
Please email jbhathal@ryerson.ca and restiani@ryerson.ca to report completion, postponement or cancellation of any change.
Click here for Previous Changes.