CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
||Recurring Maintenance||Scheduled Maintenance|
Every Thursday from 6 a.m. - 8:30 a.m.
Thursday, June 30, 6:30 a.m. to 8:00 a.m.
Applying assorted fixes and features to AEM.
User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
|Alfresco (choose.ryerson applicant portal)||Daily 4 a.m. - 5 a.m.||
|Last Friday of each month 6 a.m. - 8 a.m.|
|eHR||Daily 1:05 a.m. - 1:30 a.m.|
|Learning Management System||Every Friday 6 a.m. - 8 a.m.|
|Every Friday 6 a.m. - 8 a.m.|
|RAMSS||Daily midnight - 1:15 a.m.|
|RMS, Account activation and Self Service||Every Friday 6 a.m. - 8 a.m|
|RUFIS||Daily 10:45 p.m. - 1:05 a.m.|
|Virtual Applications||Daily 2:30 a.m. - 3 a.m.|
Additional Scheduled Changes
- Thursday, June 30, 7:00 a.m. to 10:00 a.m.
Updating Mapinfo licensing.
User Impact: Users might not be able to launch the application during the migration process. The outage should be brief.
- Sunday, July 31, 8:00 a.m. to 1:00 p.m.
Updating eHR and RAMSS.
- RAMSS - no outage.
- eHR - web services will be down from 8-10 am.
- Sunday, July 31, 8:00 a.m. to 12:00 p.m.
User Impact: eHR and all its functions will be down for this period.
- Sunday, August 7, 8:00 a.m. to 12:00 p.m.
User Impact: RAMSS and all its functions will be down for this period.
- Sunday, August 14, 8:00 a.m. to 3:00 p.m.
Updating Stat & UPK.
User Impact: Both Stat and UPK servers will be down during this time.