CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
|Recurring Maintenance||Scheduled Maintenance|
Every Thursday from 6 a.m. - 8:30 a.m.
|lfresco (choose.ryerson applicant portal)||Daily 4 a.m. - 5 a.m.||
|Last Friday of each month 6 a.m. - 8 a.m.|
|Learning Management System||Every Friday 6 a.m. - 8 a.m.|
|Every Friday 6 a.m. - 8 a.m.|
|MyServiceHub||Daily midnight - 1:15 a.m.||
|RMS, Account activation and Self Service||Every Friday 6 a.m. - 8 a.m|
|FIS||Daily 10:45 p.m. - 1:05 a.m.||
Saturday, June 3, 8:00 a.m. to 8:30 a.m.
|Virtual Applications||Daily 2:30 a.m. - 3 a.m.|
Additional Scheduled Changes
- Thursday, June 1, 10:00 a.m. to 10:30 a.m.
Blackboard Transact updates.
User Impact: Possible intermittent unavailability of Papercut for about 5 minutes.
- Friday, June 2, 7:00 a.m. to 8:00 a.m.
Apply system updates on CAS.
User Impact: CAS Web services will be down. Any application using CAS including RUVPN2, Google Workspace, etc. can not accept new login during the downtime.
- Friday, July 21, 12:01 a.m. to Monday, July 24, 8:00 a.m.
User Impact: eHR and all related functions will be down during the outage.
- Sunday, July 30, 9:00 a.m. to 10:00 p.m.
Updating MyServiceHub and eHR.
- MyServiceHub - no outage.
- eHR - web services will be down from 9-11 am.
- Sunday, Aug 6, 8:00 a.m. to 12:00 p.m.
User Impact: My Service Hub and all related functions will be down.
- Sunday, Aug 20, 8:00 a.m. to 4:00 p.m.
Updating eHR & Stat Database.
- eHR and all related functions with be down from 8:00 am to 12:00 pm
- Stat all related functions with be down from 1:00 pm to 4:00 pm
Please email firstname.lastname@example.org and email@example.com to report completion, postponement or cancellation of any change.
Click here for Previous Changes.