CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
Application/ Service |
Recurring Maintenance | ![]() |
|
---|---|---|---|
Adobe AEM |
Every Thursday from 6 a.m. - 8:30 a.m. |
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lfresco (choose.ryerson applicant portal) | Daily 4 a.m. - 5 a.m. |
|
|
CFAPS |
Last Friday of each month 6 a.m. - 8 a.m. | ||
Citrix | N/A | ||
eHR | N/A | ||
Learning Management System | Every Friday 6 a.m. - 8 a.m. | ||
my.torontomu portal |
Every Friday 6 a.m. - 8 a.m. | ||
OneCard | N/A | ||
MyServiceHub | Daily midnight - 1:15 a.m. |
|
|
RMS, Account activation and Self Service | Every Friday 6 a.m. - 8 a.m | ||
TMU-VPN | N/A |
||
FIS | Daily 10:45 p.m. - 1:05 a.m. | Saturday, June 3, 8:00 a.m. to 8:30 a.m. |
|
ServiceNow | N/A | ||
Virtual Applications | Daily 2:30 a.m. - 3 a.m. |
Additional Scheduled Changes
- Thursday, June 1, 10:00 a.m. to 10:30 a.m.
Blackboard Transact updates.
User Impact: Possible intermittent unavailability of Papercut for about 5 minutes. - Friday, June 2, 7:00 a.m. to 8:00 a.m.
Apply system updates on CAS.
User Impact: CAS Web services will be down. Any application using CAS including RUVPN2, Google Workspace, etc. can not accept new login during the downtime.
- Friday, July 21, 12:01 a.m. to Monday, July 24, 8:00 a.m.
Upgrading eHR.
User Impact: eHR and all related functions will be down during the outage. - Sunday, July 30, 9:00 a.m. to 10:00 p.m.
Updating MyServiceHub and eHR.
User Impact:- MyServiceHub - no outage.
- eHR - web services will be down from 9-11 am.
- Sunday, Aug 6, 8:00 a.m. to 12:00 p.m.
Updating MyServiceHub.
User Impact: My Service Hub and all related functions will be down. - Sunday, Aug 20, 8:00 a.m. to 4:00 p.m.
Updating eHR & Stat Database.
User Impact:- eHR and all related functions with be down from 8:00 am to 12:00 pm
- Stat all related functions with be down from 1:00 pm to 4:00 pm
Please email jbhathal@torontomu.ca and restiani@torontomu.ca to report completion, postponement or cancellation of any change.
Click here for Previous Changes.