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Library Assistant

Department: TMU Libraries, Bikram S. Dhillon & Family Medical Library
Position supervisor: Melissa Helwig, Head of Bikram S. Dhillon & Family Medical Library
Contract length: September 14, 2026 to February 6, 2027
Hours of work per week: 36.25, 5 days a week On campus (In-person) at the Brampton campus, School of Medicine Building. This position may work Monday to Friday 8 am to 4 pm or Tuesday to Friday 8 am to 4 pm, and Saturdays 10 am to 6 pm, based on operational requirements and subject to change.
Position type: Short-term temporary (STT) position
Rate of pay: $29.50 per hour

About Toronto Metropolitan University (formerly Ryerson University)

At the intersection of mind and action, Toronto Metropolitan University is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

Toronto Metropolitan University welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.

As an employer, we are working towards a people first culture and are proud to have been selected as one of Canada’s Best Diversity Employers and a Greater Toronto’s Top Employer for 2015, 2016, 2017 and 2018. To learn more about our work environment, colleagues, leaders, students and innovative educational environment, visit www.torontomu.ca, check out @TorontoMet (external link, opens in new window)  and @ECItorontomet (external link, opens in new window)  on X, and visit our LinkedIn company page (external link, opens in new window) .

About TMU Libraries

A vibrant and innovative centre of exploration, research, creation and learning, TMU Libraries are positioned at the core of the University's academic, research, and community engagement goals. The Libraries support a diverse community of learners and instructors, researchers and scholars, and community experts and entrepreneurs, and are a hub of interdisciplinary SRC. The dedicated team of more than 100 talented individuals supports a growing academic community, including new campuses and an increasing number of international students.

In addition to our main campus Library, TMU Libraries also has a Law Library branch and will be opening a Medical Library located at the Brampton campus in September 2025. TMU Libraries provide crucial academic learning, creation, and research resources, programs, services, and spaces. Its unique blend of expertise and programming, coupled with access to leading-edge technology and an array of information resources, fosters a rich academic environment, supporting the University's complement of degree programs, and advancing research and discovery, and community outreach and engagement.

The Libraries are committed to the TRC Calls to Action and are actively exploring ways to decolonize our work and these efforts are further supported by the Mash Koh Wee Kah Pooh Win (Standing Strong Task Force) recommendations. Our ongoing commitment to equity and community inclusion continues to shape and reaffirm our values and priorities as a Library and University.

The opportunity

The TMU Libraries seeks a highly motivated and organized Library assistant to provide high-quality, inclusive front-line daily operational support at TMU Libraries newest branch library the Bikram S. Dhillon and Family Medical Library. The Library assistant’s key duties will include in-person and online customer service, monitoring and maintaining the physical order of the medical library’s facilities, materials, and resources, known item searches, and assisting with medical library initiatives and special projects. Under the guidance of the Department Head and working with the Lead Hands and other Medical library team members, the Library assistant will support users in accessing the Medical library services and resources, provide assistance in identifying and responding to and reporting issues, and ensure consistent quality of services through maintenance, observation and presence. Additionally, the Library Assistant will collaborate and assist with library events, projects, and initiatives that promote an engaged welcoming campus community.

Qualifications

  • Completion of a 1-year post-secondary program.
  • Minimum of 1 year of relevant experience in customer service with a demonstrated commitment to customer service
  • Experience in problem-solving public services and effective communication skills
  • Experience with library systems
  • Previous work experience in a team environment and without supervision
  • Attention to detail skills are required to collect, organize, shelve, and maintain all library materials in correct sequences using alphanumeric systems
  • Basic troubleshooting skills to assist patrons with machine related issues. 
  • Computer skills to operate various library-specific, university-specific, and office software applications. 

How to apply

Please email your resume and cover letter to Melissa Helwig, at melissah@torontomu.ca by September 3, 2026.  Applications should be submitted in PDF or word formats. In the subject line please indicate: “Application for Library Assistant - Medical Library.” In your application, please include: Cover letter and Resume

We thank all candidates for their interest, however, only candidates who are invited to an interview will be contacted.

Toronto Metropolitan University’s commitment to equity, diversity and inclusion

  • We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications. If you are an Indigenous applicant and require support during the recruitment process, please reach out to James McKay, Indigenous HR Lead at james13@torontomu.ca.
  • Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.
  • We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process,please reach out to Human Resources: 
  • All information received in relation to accommodation will be kept confidential.