Dr. Kelly McShane

Overview

Kelly McShane, PhD, CPsych, is a licensed organizational and clinical psychologist and Professor at the Ted Rogers School of Management, Toronto Metropolitan University. She received her PhD in Clinical Psychology from Concordia University and completed postdoctoral training at the Centre for Research in Inner City Health at St. Michael’s Hospital. She joined the Ted Rogers School of Management in 2018 after 10 years in TMU’s Department of Psychology. She is also an Adjunct Professor in the Department of Psychiatry at the Schulich School of Medicine & Dentistry, Western University. As well, she is a frequent Guest Instructor at the Canadian Forces College.

Dr. McShane’s research spans two interconnected areas: health services implementation and evaluation, and organizational development, occupational health, and workplace well-being. Her work is grounded in community-engaged research and draws on qualitative and quantitative methods to understand barriers to implementation, develop theories of program change, and evaluate program and service outcomes.

Her health services research has included the evaluation of treatment and community-based programming and the application of theory-based and realist approaches to understanding how and why health interventions work. She is a leader in the field of theory-based evaluation for health interventions and has undertaken several realist reviews of health services and programs in the areas of mental health and addictions. She continues this work closely with Progress Place (external link)  and the Writers Collective of Canada (external link) . Her international research focuses on interdisciplinary and participatory approaches to policy development and program implementation, including collaborations with communities in Brazil.

Her other line of research focuses on organizational development, occupational health and wellness, and change. In collaboration with community organizations, she develops and tests theories of program change and implementation, with a particular focus on health and wellbeing programs. She previously served as Co-Lead evaluator of the implementation of the Your Health Space, a program supporting frontline health-care workers, being led by the Canadian Mental Health Association (Ontario Branch) (external link) . Presently, she is an Advisory Group member of Your Health Space (external link)  and is a Board Director for Tri-County Mennonite Homes (external link) .. In addition, she investigates organizational structures and processes which impact psychosocial risks in academic workplaces, including harassment and incivility. She maintains a small private practice through the Mental Game Clinic (external link) . 

Dr. McShane is a member of the International Network for the Copenhagen Psychosocial Questionnaire (COPSOQ) (external link) . She serves as Supervising Psychologist at The Haven (external link) , which provides mental health support for first responders. Most recently, she has joined the Advisory Board of CobraCare+ (external link) , an AI-powered healthcare safety intelligence platform.

She is also committed to effective, outcome-driven experiential learning for students. She has undertaken several research and consulting roles to assess and provide recommendations on how best to support experiential learning in curricular contexts. She teaches various organizational behaviour courses across the undergraduate and graduate programs (MHACC & MBA), including teams, change management, management, and learning and development.

Dr. McShane has pursued additional professional training in mediation, labour relations, Just Culture, Promoting Professionalism (Vanderbilt), change management, and Lean Six Sigma, for which she holds a Black Belt.

Photo by TMU Alum Vivian Martin Ene III at vme3photography.ca (external link, opens in new window)