The ultimate guide to student services and supports at TMU
From counselling to peer tutoring to career advice and mental health support, there are people and services at TMU to help.
The time has come. Orientation Week is over and classes have officially begun. While you settle into a new routine and get acquainted (or re-acquainted) with our bustling campus, don’t forget to familiarize yourself with some important services available to help you navigate your time at TMU.
First-year students
Navigate TMU
The Navigate TMU website provides essential information to first-year students, including answers to common questions, a glossary of key terms that you will hear throughout your university experience and contact information for your faculty’s Student Success Navigator who can help you understand where or who to go to for help.
The Navigate TMU program was created to support students in feeling more confident in their first year and more knowledgeable of the skills and resources to navigate university. If you’d like to participate, register for the program (external link) by Friday, September 15.
Learning assistance
There are many different supports that students can access to help navigate their academic journey at TMU.
Academic Accommodation Support
Did you know, one in 10 TMU students are registered with Academic Accommodation Support (AAS)? AAS helps students with disabilities, regardless of their program or course load, by creating and implementing individualized academic accommodation plans so they can more fully participate in their studies. Accommodations can address how you demonstrate your learning, how you receive course materials and how you participate in your classes. For more information, visit the academic accommodation support website.
Student Life and Learning Support
Student Life and Learning Support (SLLS) helps students of all years and programs learn essential academic skills and study techniques. SLLS offers both in-person and online appointments and group and one-on-one tutoring sessions. Students can also access workshops on various topics like time management, focus and concentration, test and exam prep, and more. To learn more and book an appointment, visit the Learning Support webpage.
Tri-Mentoring Program
The Tri-Mentoring Program (TMP) offers peer, career and group mentoring to students across all faculties. TMP’s educational priority is to mentor each student using their individual experience to find their sense of belonging on campus. To learn more about the TMP’s various programs, visit the Tri-Mentoring Program website.
Mental health and well-being
Student Wellbeing provides a variety of health, well-being and academic services and supports at TMU such as medical physicals, mental health assessments and resilience workshops.
Centre for Student Development and Counselling (CSDC)
The CSDC offers free, confidential counselling services to TMU students. Located on the lower ground floor of Jorgenson Hall (JOR-07C), the CSDC’s approach to counselling is student-centred, collaborative and takes into account your whole self. Not only do they work with students to co-create an empathic and respectful space that honours lived experience, but they also tailor support to meet your unique needs. Culturally relevant support is also available for equity-deserving students. To book an appointment, call 416-979-5195 or email csdc@torontomu.ca.
Medical Centre
Located on the ground floor of 181 Kerr Hall West, the Medical Centre offers a variety of health services to students, faculty and staff such as assessments for common medical problems, immunizations, reproductive health issues and more. Booking an appointment at the Medical Centre is quick and easy and can be done by calling 416-979-5070 or emailing medicalct@torontomu.ca.
ThriveTMU
Rooted in positive psychology, ThriveTMU provides training and resources to students, faculty and staff, teaching the skills associated with resilience, well-being and thriving in both an academic and personal context. Check out their resources such as 10 tips for resilience, the (PDF file) Cultivate Your Happiness workbook, weekly exercises designed to help you manage challenges and cultivate your well-being, and the Thriving in Action program to learn and practise new strategies to thrive personally and academically.
Health Promotion Programs
Students can join new Connect to Your Health TMU workshop series. This series is designed to help students connect and tend to issues related to their health and well-being. Students can connect with professionals from various TMU health services and take a deeper look through specialized workshops covering topics like understanding well-being resources on campus, navigating relationships and healthy boundaries, safer substance use, managing stress and healthy eating on a budget.
Group and individual peer support
Peer Support is described as emotional and practical support between two or more people who share a common lived experience. This can be the experience of a mental illness, mental health concern(s), or any other life event which has an impact on our overall well-being. Students can expect supportive and caring environments to discuss their mental health concerns in our groups and individual sessions that provide a supportive setting to reflect, process, and problem solve common mental health concerns from a peer with lived experience of mental health.
Student support
Gdoo-maawnjidimi Mompii Indigenous Student Services
Gdoo-maawnjidimi Mompii Indigenous Student Services provides specialized services to First Nations, Inuit and Métis Peoples on campus. Their role is to develop a mutually productive relationship between TMU and the Indigenous community, as well as provide a culturally supportive environment that promotes academic excellence and serves as a place to balance academic learning with traditional teachings and culture. Check out Gdoo-maawnjidimi Mompii Indigenous Student Services’ digital handbook and visit their website for more information.
International Student Support
International Student Support (ISS) works to foster a sense of belonging and community for all students who are new to Canada as well as for those students seeking a global experience on campus. They welcome and support newcomers to Canada as they adjust to the new Canadian environment and culture. Members of the ISS team help with immigration and status letters, as well as cultural, financial and social supports.
Career, Co-op & Student Success Centre
The Career, Co-op & Student Success Centre is the university’s central resource for students and alumni to access relevant and innovative career development support. Learn more about co-op, apply to one of the many on-campus jobs available, attend professional development workshops and events, or discuss career advice with a career education team member.
Consent Comes First
Consent Comes First (CCF) provides free, confidential, trauma-informed, healing-centred support to TMU community members affected by sexual violence and other forms of gender-based violence. CCF creates opportunities for people affected by violence to cultivate safety, healing and leadership on their own terms. No matter what, you are not alone. To get support or give support, visit the CCF website or email osvse@torontomu.ca.
Student Affairs
Student Affairs is a team of educators, learners and professionals dedicated to supporting you at every stage of your journey at TMU. They provide academic, professional and personal development opportunities and support programs to all students in a variety of formats including online, in workshops and one-on-one appointments, through peer support and professional advising, and in partnership with your faculty and other campus partners. Check out available opportunities and resources by visiting the Student Affairs website.
Student Care
A resource for students, faculty and staff, Student Care works with the TMU community to identify students in distress, address disruptive student behaviour and help students who are dealing with challenging personal, academic and/or financial issues. From coaching and complaint resolution to early intervention and crisis prevention, Student Care seeks to be a partner in building a caring community at TMU. Community members can contact the office at any point to discuss a student they are concerned about at studentcare@torontomu.ca.
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