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Accessing Your Course Content Abroad

Category:To: International students and any domestic students who may still be abroad taking courses
October 01, 2020

From the Office of the Vice-Provost, Students

Dear students,

As a result of COVID-19 and Ryerson’s move to remote course delivery this academic year, you might find yourself taking your fall classes outside of Canada. The country where you’re studying might have different laws, IT infrastructures, customs, expectations, and levels of privacy and official surveillance that could affect your internet access, email functionality and ability to explore certain topics in your courses.

Accessing Your Course Materials

Interdisciplinary teams across the university have been working very hard to ensure that all students abroad have access to the global.ryerson.ca proxy, which is designed to improve the performance and availability of Ryerson's services from outside North America, and will allow you to participate in our remote programming. Similar to a virtual private network (VPN), this proxy will help you access most applications on the ryerson.ca domain that may perform poorly or that may not be usable in your location overseas.

How to Connect to the Global Ryerson Interface

As long as you’re outside of Canada, the United States or Mexico, you will be connected to the interface when you visit https://global.ryerson.ca from your web browser.

You’ll need to provide your my.ryerson username, password and two-factor credentials to authenticate to the proxy. Once authenticated, you should be able to access Ryerson’s online resources in the same way you do on the Ryerson campus.

For more information about connecting from abroad, please contact Computing and Communications Services (CCS), or reach out to the Ryerson Help Desk at help@torontomu.ca or 1-416-979-5000 x556806.

Equity and Freedom Inquiry Overseas

Some of the content covered in your courses may be considered illegal by governments outside of Canada (e.g. topics on human rights, the geopolitics of regions, forms of government and governance, etc.). Though Ryerson is deeply committed to access, equity and freedom of inquiry, the university does not have control over foreign jurisdictions.

Further, Ryerson fully understands that you may need to exercise caution in studying certain subjects. In such a case, you may wish to consider postponing taking a course with discernible risks until you are back on campus. Please review your course syllabus carefully to help you make that decision, or reach out to your academic advisor to find alternative options. 

We also know that some international students are still waiting for approval of their study permit applications – please know that if you need to withdraw and drop your courses because your study permit application has been denied by Immigration, Refugees and Citizenship Canada (IRCC), Ryerson has extended the date for full a refund to October 16, 2020 for this group only. Students in this situation may contact International Student Support for assistance at issask@torontomu.ca.

Committed to Supporting You

Ryerson is committed to ensuring all students, no matter their location, receive the academic support they need to complete their program requirements. If you have specific concerns regarding your personal situation, please contact your academic advisor who will help you to find workable solutions as quickly as possible.

Though we’ve had to alter our programming this year, know that the university community remains dedicated to delivering high-quality learning experiences across all Faculties. Thank you for your ongoing flexibility and understanding as we adapt to this evolving environment together.

Jen McMillen
Vice-Provost, Students