December 2021

Changes from 11/24/2021 to 12/01/2021

Thursday, November 25, 6:00 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to CQ.
User Impact: None expected, https://www.torontomu.ca won't be affected.
Thursday, November 25, 10:00 p.m. to 11:30 p.m. - completed
Updating Papercut server.
User Impact: No access to Papercut printing.
Friday, November 26, 6:00 a.m. to 8:00 a.m. - completed
Updating AEM CQ.
User Impact: None expected, https://www.torontomu.ca won't be affected.
Friday, November 26, 7:00 a.m. to 8:00 a.m. - completed
Updating RMS.
User Impact: Access to Activation, Self Service and Administration will be intermittent during this period.
Friday, November 26, 7:00 a.m. to 8:00 a.m. - completed
Updating eHub and Web services.
User Impact: Accessing services from Application and Enterprise Hub might become slow during this period.
Friday, November 26, 7:00 a.m. to 8:00 a.m. - completed
Updating international student survey pop up in my.ryerson portal.
User Impact: Access to the "Self Service" portlet may be intermittent.
Friday, November 26, 7:00 a.m. to 10:00 a.m. - completed
Updating SPSS.
User Impact: None expected.

Wednesday, December 8, 5:00 p.m. to 6:00 p.m. re-scheduled
Upgrading Coldfusion server.
User Impact: No access to all applications on cf.ryerson.ca
Wednesday, December 8, 10:00 p.m. to 11:59 p.m. - Completed
Upgrading print.ryeson.ca.
User Impact: No access to print.ryerson.ca during this period.
Thursday, December 9, 6:30 a.m. to 8:00 a.m. - Completed
Applying assorted fixes and features to Adobe AEM.
User Impact: None expected, https://www.torontomu.ca won't be affected.
Friday, December 10, 6:00 a.m. to 7:00 a.m. – Completed
Updating CAS.
User Impact: New logins through CAS may be intermittent during this period.
Friday, December 10, 6:00 a.m. to 7:00 a.m. - Completed
Updating my.ryerson self-service module.
User Impact: Access to security key registration page may be intermittent.
Friday, December 10, 7:00 a.m. to 8:00 a.m. - Completed
Updating RMS.
User Impact: Access to Activation, Self Service and Administration will be intermittent during this period.

Wednesday, December 8, 5:00 p.m. to 6:00 p.m. - completed
Upgrading Coldfusion server.
User Impact: No access to all applications on cf.ryerson.ca
Thursday, December 16, 7:00 a.m. to 10:00 a.m. - completed
Update Citrix Licensing
User Impact: Possible intermittent logon issues for new users.Logged on users will not be affected.
Friday, December 17, 4:00 p.m. to 6:00 p.m. - completed
Update Dell PowerStore storage array firmware on Production VMware.
User Impact: Performance may degrade on Production VMs
Sunday, December 19, 9:00 a.m. to 9:00 p.m. - re-scheduled to Jan. 16
Network Outage in VIC building floors B/F to 7/F.
User Impact: Outage to all networked devices during this time.
Monday, December 20, 8:00 a.m. to 8:30 a.m. - completed
Upgrading Tomcat
User Impact: Applications on prod.apps.ccs.ryerson.ca will be unavailable during this time