Faculty & Staff

Are you a new employee at Toronto Metropolitan University? Learn how you can get your Faculty and Staff OneCard.

After receiving your card, it will remain valid throughout your employment at TMU and grant you access to campus buildings and university services.

If you are an existing employee who has lost their OneCard, visit the replace your card page and follow the instructions.

New employees

Step 1: Contact HR Client Services to obtain your employee number

For hiring that is completed through HR, you will receive your employee number in the welcome email that is sent by the HR partner assisting with the hire.

Alternatively, you can submit a request to HR for your employee number via AskHR.

Step 2: Pick-up your OneCard

Once you’ve received your employee number, you may pick-up your OneCard from the OneCard Office during the following dates and times:

Downtown Toronto campus

Date:	Hours:	Location:
Monday to Friday	9 a.m. to 4 p.m.	POD-48

School of Medicine OneCards

For faculty, staff and clinical faculty who only visit TMU’s School of Medicine location in Brampton, you will still require a OneCard for building access.

Please submit a photo for their OneCard and their employee number to onecard@torontomu.ca.

Suitable photo location and setting

Employees are encouraged to submit a photo for their OneCard and their employee number to onecard@torontomu.ca prior to going to the OneCard Office. However, photos can be taken on site and your card will still be issued within minutes.

A brightly-lit space with even light distribution.
A white background with no other objects or people in the frame.
A strong contrast between the background and your head.
Ensure you are in front of the camera with enough room so that your face and shoulders are centered and square before it.
Ensure your head or face are not cropped.

Do ensure your photo is in colour (no filters or digital alteration).
Do ensure your face is fully clear and visible.
Do position yourself in front of the camera so that your face and shoulders are centered and squared before it.
Do ensure there is uniform and clear lighting.
Do ensure the camera is in sharp focus on your face.
Do feel free to smile (no “silly” or distorted faces).
Do ensure your photo reflects your current appearance.
Do take the photo in front of a uniform, white background with no one or anything else in the frame. There should be contrast between it and your head.

Accepted documents

To pick-up your OneCard, you must bring one of the following pieces of government-issued identification with you. If you do not possess any ID issued by a Canadian federal, provincial or territorial government, you must present a passport.

Present one of the following documents as as means of identification: