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13 student services and supports you need to know

From counselling to peer tutoring, brush up on what resources are available on campus
September 09, 2022
A group of students sitting around a circle

The majority of services and supports for students, like group mentoring, are available both in person and remotely this semester.

The time has come. Orientation week is over and classes have officially begun. While you settle into a new routine and get acquainted (or re-acquainted) with our bustling campus, don’t forget to familiarize yourself with some important services available to help you navigate your time at TMU. 


The Navigate TMU Program was created to support first-year students by teaching them skills and providing resources they need to get the most out of university.

The NavigateTMU website provides essential information to first-year students, including a glossary of key terms that you will hear throughout your university experience, a rundown of first-year student necessities, advice from upper-year students, and direct contacts for support. 

Learning assistance 

There are many different supports that students can access to help navigate their academic journey at TMU. 

Academic Accommodation Support

Academic Accommodation Support helps students with disabilities at TMU, regardless of their program or course load, by creating and implementing individualized academic accommodation plans so students can more fully participate in their studies. Support is available both in person and remotely. For more information, visit the academic accommodation support site

Student Life and Learning Support

Student Life and Learning Support (SLLS) helps students of all years and programs learn essential academic skills and study techniques. In addition to hybrid tutoring, group study sessions and one-on-one support is available. Students can also access workshops on a variety of topics like time management, focus and concentration, test and exam prep, and more. To learn more and book an appointment, visit the SLLS website

TriMentoring Program

The Tri-Mentoring Program (TMP) offers peer, career and group mentoring for equity-deserving students across all faculties. TMP’s educational priority is to mentor each student using their individual experience to find their sense of belonging on campus. Learn more about the Tri-Mentoring program on the Student Life and Learning Support website.

Student mental health and well-being 

Student Wellbeing provides a variety of health, well-being and academic services and supports at TMU such as medical physicals, mental health assessments and resilience workshops. 

Centre for Student Development and Counselling (CSDC)

The CSDC offers free, confidential counselling services to TMU students. Located on the lower ground floor of Jorgenson Hall (JOR-07C), the CSDC’s approach to counselling is student-centred, collaborative, and takes into account your whole self. Not only do they work  with students to co-create an empathic and respectful space that honours lived experience, they also tailor support to meet your unique needs. Culturally relevant support is also available for equity-deserving students. To book an in-person or virtual appointment, contact 416-979-5195 or email

Medical Centre

Located on the ground floor of 181 Kerr Hall West, the Medical Centre offers a variety of health services to students, faculty and staff such as assessments for common medical problems, immunizations, reproductive health issues, and more. Booking an appointment at the Medical Centre is quick, easy, and can be done by phone by calling 416-979-5070. 

ThriveTMU and Thriving Innovations

Rooted in positive psychology, ThriveTMU provides training and resources to students, faculty and staff, teaching the skills associated with resilience, well-being and thriving in both an academic and personal context.

The Thriving Innovations team offers numerous holistic programs and resources to TMU students, including Thriving in Action, which helps struggling students learn the academic and social emotional learning skills to flourish at school and beyond, and Mood Routes, TMU's campus-wide weekly nature-st/rolling program.

Student support 

Aboriginal Student Services
Aboriginal Student Services provides specialized services to First Nations, Inuit and Métis Peoples on campus. Their role is to develop a mutually productive relationship between TMU and the Indigenous community, as well as provide a culturally supportive environment that promotes academic excellence and serves as a place to balance academic learning with traditional teachings and culture. Check out Aboriginal Student Services’ digital student handbook and visit their website for more information. 

Career, Co-op and Student Success Centre

The Career, Co-op and Student Success Centre is the university’s central resource for students and alumni to access relevant and innovative career development support. Learn more about co-op, apply to one of the many on-campus jobs available, attend professional development workshops and events, or discuss career advice with a career education team member.

Consent Comes First

Consent Comes First (CCF) provides free, confidential, trauma-informed, healing-centred support to TMU community members affected by sexual violence and other forms of gender-based violence. CCF creates opportunities for people affected by violence to cultivate safety, healing and leadership on their own terms. No matter what, you are not alone. To get support or give support, visit the CCF website or email

Student Affairs

Student Affairs is a team of educators, learners, and professionals dedicated to supporting you at every stage of your journey at TMU. They provide academic, professional, and personal development opportunities and support programs to all students in a variety of formats including online, in workshops and 1:1 appointments, through peer support and professional advising, and in partnership with your faculty and other campus partners. Check out available opportunities and resources by visiting the Student Affairs website

Student Care

A resource for students, faculty and staff, Student Care works with the TMU community to identify students in distress, address disruptive student behaviour and help students who are dealing with challenging personal, academic and/or financial issues. From coaching and complaint resolution to early intervention and crisis prevention, Student Care seeks to be a partner in building a caring community at TMU. Community members can contact the office at any point to discuss a student they are concerned about at

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