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Get Your Card

Important notice: For the Fall 2022/Winter 2023 semesters, all exterior campus building doors are locked and require a OneCard to gain access to the interior of campus buildings. This means that all employees must apply for their OneCard as soon as possible. Instructions for employees applying for and picking up their OneCard are available on the Get Your Card (Faculty & Staff) pages on our website. If you have any questions about applying for a OneCard, please contact that OneCard Office at

If you are a new employee to Toronto Metropolitan University, learn how you can get your Faculty and Staff OneCard.

If you are an existing employee who has lost their OneCard, visit the Replace Your Card page and follow the instructions.

New employees

Step 1: Contact HR Client Services to obtain your employee number

For hiring that is completed through HR, you will receive your employee number in the welcome email that is sent by the HR partner assisting with the hire. 

Otherwise, you can contact HR Client Services to obtain your employee number.

Step 2: Pick-up your OneCard

Once you’ve received your employee number, you may pick-up your OneCard from POD-48 during the following dates and times:

Date: Hours: Location:
Monday to Thursday 8:30 a.m. to 5 p.m. POD-48
Friday 9 a.m. to 4 p.m. POD-48

Employees are encouraged to submit a photo for their OneCard and their employee number to prior to going to the OneCard Office. However, photos can be taken on site and your card will still be issued within minutes. New employees are required to present an accepted form of government-issued identification and their TMU employee number.

Have you lost your OneCard?

If you have lost your OneCard, the first step is to report it to the OneCard Office as soon as possible. Visit the Replace Your Card page and follow the instructions.