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Get Your Card

Important notice: For the Fall 2022/Winter 2023 semesters, all exterior campus building doors are locked and require a OneCard to gain access to the interior of campus buildings. This means that all employees must apply for their OneCard as soon as possible. Instructions for employees applying for and picking up their OneCard are available on the Get Your Card (Faculty & Staff) pages on our website. If you have any questions about applying for a OneCard, please contact that OneCard Office at onecard@torontomu.ca.

If you are a new employee to Toronto Metropolitan University, learn how you can get your Faculty and Staff OneCard.

If you are an existing employee who has lost their OneCard, visit the Replace Your Card page and follow the instructions.

New employees

Step 1: Contact HR Client Services to obtain your employee number

For hiring that is completed through HR, you will receive your employee number in the welcome email that is sent by the HR partner assisting with the hire. 

Otherwise, you can contact HR Client Services to obtain your employee number.

Step 2: Pick-up your OneCard

Once you’ve received your employee number, you may pick-up your OneCard from POD-48 during the following dates and times:

Date: Hours: Location:
Monday to Thursday 8:30 a.m. to 5 p.m. POD-48
Friday 9 a.m. to 4 p.m. POD-48

Employees are encouraged to submit a photo for their OneCard and their employee number to onecard@torontomu.ca prior to going to the OneCard Office. However, photos can be taken on site and your card will still be issued within minutes. New employees are required to present an accepted form of government-issued identification and their TMU employee number.

Accommodations for employees wearing face coverings

OneCard photos require your full face to be clearly visible in your photo as this is the university's official method of identification. However, in line with our commitment to equity, diversity and inclusion, we want to be able to accommodate community members who wear a religious head covering (e.g., a veil or niqab). Please contact the OneCard office to connect with a female staff member who can assist you through the process. Please see below for details.

The female staff member will require two photos (one with head covering and one without). The photo of you wearing your head covering will be used for your OneCard. If you are concerned about who will have access to your unveiled photo, please email onecard@torontomu.ca and we will arrange for you to submit a photo of yourself without your face covered to a female staff member.

Accommodations for trans employees

If you are an employee who is transitioning and would like to know more about this process, please visit Human Resources: Gender Transitioning. Contact your HR partner who can help you through every step of the process, including get a new OneCard.

Have you lost your OneCard?

If you have lost your OneCard, the first step is to report it to the OneCard Office as soon as possible. Visit the Replace Your Card page and follow the instructions.