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Getting Started

The following content is for administrative staff using RAMSS.

If you are a student seeking help with your RAMSS account, please visit the Student Tutorials section.

The Admin Center groups the common information you use to answer questions in one place. It covers a student's academic, personal and financial information at Ryerson. For any student, based on your 'role,' you can:

  • View the student's academic record
  • Enrol the student in classes
  • View the student's account status
  • View, add or update the student's personal information
  • View a student's full academic history
my.ryerson.ca home page with RAMSS tab

Once you have logged in to my.ryerson.ca, you access the Admin Center from the RAMSS support tab.

Staff Homepage indicating centre Classic Home tile.

Admin Center in RAMSS

Getting to the Admin Center

  1. Click the RAMSS tab.
    my.ryerson.ca home page with RAMSS tab
  2. Click the Admin Center tile.
    Staff Homepage showing Admin Center tile.
  3. Enter the search criteria for the student. Here you identify the student whose records you want to view. You can search by Student ID, first or last name.
    Student Services Center includes search criteria such as ID, Campus ID, National ID, Last Name and First Name.
  4. Click Search button.

What's in the Admin Center?

This is the Admin Center, your gateway to all of your school-related information, from academics and finances to personal information and admissions for the selected student.

The nature of your job will determine which of the Admin Center activities are available for you to use.

Student Center tab within Admin Center includes Academic links, student's schedule, Holds, Checklist, Enrolment Dates, Exams and Search for Classes button.

There are five tabs on the Admin Center:

The Student Center tab of the Admin Center shows a summary of the student's current status and has the links that you need to answer questions on the student's academic record.
Student Center tab within Admin Center includes Academic links, student's schedule, Holds, Checklist, Enrolment Dates, Exams and Search for Classes button.

The Student Center tab has the same look and feel as what the student sees in their Student Center.

Available Tutorials:
 

The general info tab of the Admin Center lets you view personal information for the student. Depending on the nature of your job, you may be able to update some of this information.
General Info tab includes sections such as: Service Indicators, Student Groups, National ID, Addresses, Email Addresses, Initiated Checklists, Personal Data, Names and Phones.

The Admissions tab contains information related to applicant summary and progression. It is only available to those whose job description requires access.

The Academics section lets you view program details, a summary of each term and access to the student's academic history. This is also where you can go to do a Quick Enrolment.
Academics tab within Admin Center includes sections for Institution/Career/Program and Term Summary.

Available Tutorials:
 

The Finances tab contains information related to student's account. It is only available to those whose job description requires access.

If you wish to inquire on a student's account, you can do this using the Account Inquiry link in the Student Fees section of the Student Center tab.

Navigating the Admin Center

You can move around the Admin Center in many ways. There are often several different ways to access a screen or complete a task. These job aids provide you with a recommended method of performing a task. Once you get familiar with the Admin Center, you will find the way that best suits you.

Please note: the following instructions assume that you are starting at the Student Center tab.

Some sections have, in addition to quick-links, drop-downs that contain all the options related to the section – including those with quick-links.
Example of drop-down menu within Student Center.

For example, the Academics section has a drop-down with four options. These are all of the Academics-related options available to you. To choose an option, select it from the list and click Forward arrow.

Example of go to... menu with options to return to different sections of RAMSS.
Also at the top and bottom of most pages, you will see a go to… drop-down. This can be useful if you want to go back to the Student Centre at any time.

Never use your browser’s back button. This may cause you to lose information that you have just entered!

There are several different ways of exiting from the current page you are on, depending on where you are. Some have a Cancel button at the bottom of the page. Others have a Return link.

Never use your browser’s back button. This may cause you to lose information that you have just entered!

If at any time you are stuck and cannot find a way to navigate back to the Admin Center home page, you can click the Admin Center on the menu bar.

Admin Center link within menu bar.

This will take you to the page where you select a student to view.

If you want to look at another student's information, you can do this by clicking the Return to Search button located at the bottom of each tab.
Return to Search

If you are viewing or printing a report such as an Account Statement, you will need to make sure that the pop-up blocker is turned off! Otherwise, the report may not display successfully.

Exiting RAMSS

When you are finished using the Admin Center, you need to exit from RAMSS. To do this you click the three dots at the top right of the page and click Sign Out.
RAMSS sign out link in top right of main menu.