1. Log in to my.torontomu.ca (opens in new window) .

  2. Click on MyServiceHub.

  3. Click on eForms Center (bottom right).

    eForms tile in bottom right of Student Homepage on MyServiceHub

  4. Click on the Redeemable Failure Request Form in the eForms Center.

    Link to Redeemable Failure Request in the eForms Center.

  5. Select the course to which the Redeemable Failure Request is being applied. Carefully read the acknowledgement items, select Yes to agree to the terms, and click Proceed to continue to the payment screen.

    Step 1 of Redeemable Failure Request. Includes Course details, Acknowledgement action item (select Yes), and Proceed button.

  6. Each Redeemable Failure Request requires a payment of $50. Click on Pay Now to proceed to BluePay Canada screen.

    Note: Please ensure that your browser is set to enable popups in order to proceed with the payment process.

    Pay Now button in Payment Details section of Redeemable Failure Request Form.

  7. Enter your credit card information and click Submit to complete the transaction.

    Enter credit card details and amount to pay. Fields marked with an asterisk are required. Click submit when done.

  8. Please remember to contact the teaching department as soon as possible to schedule a redeemable failure examination.