You are now in the main content area


The Ryerson Medical Centre is offering the Covid-19 mRNA vaccine (Moderna or Pfizer) to all enrolled students as well as faculty and staff. Please call 416-979-5070 to schedule a vaccine appointment if you are eligible to get vaccinated. If you would like to discuss vaccine eligibility, please book an appointment with one of our physicians through the Student Wellbeing page.

If you are feeling ill and you have traveled recently or been in contact with someone who has COVID-19, avoid contact with others and follow-up with your health care professional.

If you have questions about assignments, exams or make-up classes, please contact your faculty/instructors. Regular procedures for your department/school apply

  • The Centre for Student Development and Counselling (CSDC) is offering phone, virtual, and in-person support.
    • To book an appointment, contact the CSDC at 416-979-5195 or
  • All Ryerson students can access 24/7 mobile counselling or crisis support with Keep.meSAFE.
    • Keep.meSAFE is a mental health counselling service that specializes in student mental health support and that provides 24/7 access to licensed counsellors through telephone and mobile chat.
    • Mental health care is provided in over 60 languages and students can access the service from outside of Canada.
    • Students can download the My SSP app from the Apple Store, external link or Google Play, external link. Keep.meSAFE can also be accessed with a phone call by dialing 1-844-451-9700.
    • Existing clients of the CSDC can continue working with their current counsellor.
  • For emergency medical or mental health response, please dial 911 or go to your local hospital.
  • The Ryerson Medical Centre is open for both in-person and virtual appointments. Please call 416-979-5070 or to schedule an appointment.

The best place for health and wellbeing support and advice during this time can be found on the StudentWellbeing website.

Ryerson’s Human Rights Services is available to support and consult with students if they are facing discrimination, harassement or have human rights concerns. Please email or leave a voicemail at 416-979-5349. If necessary, virtual appointments can be arranged. We will connect with you to learn more about your complaint, and guide you through any options that are available to you.

If you require additional help with non-student issues, such as off-campus roommate or inter-familial conflicts, St. Stephen's Community House, external link can provide virtual conflict-resolution support and training.

Ryerson also recommends the following resources to students:

  • To speak with a trained counsellor by phone at any time, please call the Good2Talk 24/7 line for post-secondary students at 1-866-925-5454. Visit, external link for further details.
  • If you are experiencing an emotional crisis and need immediate assistance, please contact the Gerstein Centre 24/7 Distress Line at 416-929-5200.
  • Big White Wall, external link, an online peer-to-peer support community for mental health.
  • Online counselling services that you may be able to use your benefits for: 
    • Connect with a licensed therapist for mental health help online through Maple, external link.
    • Talk with a licensed, professional therapist online through BetterHelp.
  • Your family doctor/GP. 
  • Your local hospital - in the case of an emergency mental health crisis.
  • Call 911 if you are experiencing an emergency.

If you require personal support or are in crisis, please reach out to the following culturally-specific resources:

Ryerson Aboriginal Student Services (RASS) is also available if you are seeking support regarding:

  • any challenges that you are experiencing during this transition
  • any questions you have figuring out what academic requirements you are expected to meet
  • how we can help coordinate with campus partners to ensure you understand and are able to fulfil expectations required of you

Contact Sloan (Joanne) by email at or leave a voicemail at 416-979-5000, ext. 2609.

The Centre for Student Development and Counselling now offers counseling support for Indigenous students, provided by an Indigenous counsellor. Indigenous students can connect with Lisa Lafreniere, Indigenous trauma counsellor, nutritionist, and social worker, through the CSDC by contacting:

  • Sloan (Jo) Miller, Traditional Counsellor, RASS, (, or 
  • Jean Tsai, Counsellor, CSDC, (

More information about counselling services for Indigenous students can be found on the CSDC’s website.

If you require support or are in crisis, please reach out to the following resources dedicated to supporting members of the 2SLGBTQ+ community:

No, you are welcome to wear your own mask or face covering in all locations as required. 

For more information on Ryerson's mask policy and exemptions, please visit the Mask Use on Campus page.