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December 2021


Changes from 11/24/2021 to 12/01/2021

  • Thursday, November 25, 6:00 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to CQ.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, November 25, 10:00 p.m. to 11:30 p.m. - completed  
    Updating Papercut server.
    User Impact: No access to Papercut printing.
  • Friday, November 26, 6:00 a.m. to 8:00 a.m. - completed 
    Updating AEM CQ.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Friday, November 26, 7:00 a.m. to 8:00 a.m. - completed 
    Updating RMS.
    User Impact: Access to Activation, Self Service and Administration will be intermittent during this period.
  • Friday, November 26, 7:00 a.m. to 8:00 a.m. - completed 
    Updating eHub and Web services.
    User Impact: Accessing services from Application and Enterprise Hub might become slow during this period.
  • Friday, November 26, 7:00 a.m. to 8:00 a.m. - completed 
    Updating international student survey pop up in my.ryerson portal.
    User Impact: Access to the "Self Service" portlet may be intermittent.
  • Friday, November 26, 7:00 a.m. to 10:00 a.m. - completed
    Updating SPSS.
    User Impact: None expected.

Changes from 12/01/2021 to 12/08/2021

  • NONE

Changes from 12/08/2021 to 12/15/2021

  • Wednesday, December 8, 5:00 p.m. to 6:00 p.m.  re-scheduled
    Upgrading Coldfusion server.
    User Impact: No access to all applications on cf.ryerson.ca
  • Wednesday, December 8, 10:00 p.m. to 11:59 p.m.   - Completed
    Upgrading print.ryeson.ca.
    User Impact: No access to print.ryerson.ca during this period.
  • Thursday, December 9, 6:30 a.m. to 8:00 a.m. - Completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Friday, December 10, 6:00 a.m. to 7:00 a.m.   – Completed
    Updating CAS.
    User Impact: New logins through CAS may be intermittent during this period.
  • Friday, December 10, 6:00 a.m. to 7:00 a.m.   - Completed
    Updating my.ryerson self-service module.
    User Impact: Access to security key registration page may be intermittent.
  • Friday, December 10, 7:00 a.m. to 8:00 a.m.  - Completed
    Updating RMS.
    User Impact: Access to Activation, Self Service and Administration will be intermittent during this period.

Changes from 12/15/2021 to 12/22/2021

  • Wednesday, December 8, 5:00 p.m. to 6:00 p.m. - completed
    Upgrading Coldfusion server.
    User Impact: No access to all applications on cf.ryerson.ca
  • Thursday, December 16, 7:00 a.m. to 10:00 a.m. - completed
    Update Citrix Licensing
    User Impact: Possible intermittent logon issues for new users.Logged on users will not be affected.
  • Friday, December 17, 4:00 p.m. to 6:00 p.m. - completed  
    Update Dell PowerStore storage array firmware on Production VMware.
    User Impact: Performance may degrade on Production VMs
  • Sunday, December 19, 9:00 a.m. to 9:00 p.m. - re-scheduled to Jan. 16
    Network Outage in VIC building floors B/F to 7/F.
    User Impact: Outage to all networked devices during this time.
  • Monday, December 20, 8:00 a.m. to 8:30 a.m. - completed  
    Upgrading Tomcat
    User Impact: Applications on prod.apps.ccs.ryerson.ca will be unavailable during this time